Unlike copying a board, this will preserve the comments and history of the cards. Another option is to create a new board, and then move each list from the old board to the new one. Optionally, you may wish to delete cards from the board that belongs to the old Workspace. If you're a normal member of a board (but not an admin), you can copy the board and then add the copied board to the new Workspace. Copy any boards you're not able to move to the new Workspace If so, you can change the Workspace to which a board belongs to move existing boards to the new Workspace. Move the boards from the old Workspace to the new oneĮven if you are not an administrator of the old Workspace, you may still be admin of boards within that Workspace. When you have multiple administrators for your Workspace, you lower the risk of losing continuity of control when an administrator leaves the company or Workspace. If you're not able to gain admin access to your previous Workspace, you can create a new Workspace in Trello and set up admins for the new Workspace as appropriate. If this is the case, these steps can help you get going with a new Workspace.
If the only admin is no longer affiliated with your Workspace, you're unable to contact them, you don't know their password, and they were not using a company email address for their Trello account, you will not be able to gain control of the Workspace. If you're not able to change admins after the previous admin leaves
ADD TRELLO TO ATLASSIAN ACCOUNT UPGRADE
Should you need greater permission granularity, you may want to upgrade the Workspace to Standard or Premium, where Workspace members can be downgraded to non-admin status. See Why Support can't grant access to your account for a detailed explanation.Īll members invited to your free Workspaces are granted Workspace admin status by default. Once you are an administrator, you can make any changes you wish "Can you make me the admin for this Workspace?"įor security reasons, we are unable to modify the administrators of a Workspace or delete a Workspace. If you are able to contact the admin who left the Workspace, ask them to log into Trello and add you as an administrator of the Workspace. If there is already another administrator, contact them about setting up additional admins. See Presence and admin indicators on user avatars to see what the admin indicator looks like. You can check by visiting your Workspace page in Trello and looking for the admin indicator on the avatars of your members. There may already be more than one admin for your Workspace. Check to see if there are other administrators After that, log in as yourself and remove the user from the boards (and maybe make a couple of Workspace members admin over those boards to avoid this situation in the future). Then, make yourself admin over the boards in question.
ADD TRELLO TO ATLASSIAN ACCOUNT PASSWORD
Trigger a password reset at and reset their password, then log into their Trello account. Recovering an account by password or email addressĪnother option if the user's associated email address is a company email address (e.g., you probably have access to their inbox by way of your email management system administrator. If you need to recover a board, and that board belongs to your Workspace, you can upgrade your Workspace to Trello Standard or Trello Premium, which adds several features to make managing Workspaces a bit easier, including the ability for Workspace administrators to take control over all boards in the Workspace. While this situation is not ideal, you have several options to reclaim ownership of the Workspace, the boards, and/or the data on the boards. When there is only one admin of a Workspace and that person leaves or is no longer using Trello, there is a loss of continuity in administering the Workspace in Trello. Options for changing admins when the only admin leaves The article is written with Workspaces in mind, but it also applies to administrators on a board as well. This article is intended to be used by people who need to recover a Workspace or board when one of the administrators leaves the company. See Adding an admin to your Workspace if you are already an administrator of your Workspace and wish to add additional administrators.
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